1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They allow the website to remember your actions and preferences over a period of time, so you do not have to re-enter them each time you visit. Cookies can be set by the website you are visiting ("first-party cookies") or by third-party services used by that website ("third-party cookies").

Similar technologies such as local storage, session storage, and pixel tags may function in comparable ways and are covered by this policy.

2. Types of Cookies We Use

Dollaroak uses the following categories of cookies:

Essential Cookies

These cookies are strictly necessary for the website to function and cannot be switched off. They are typically set in response to actions you take such as filling in a form or setting your cookie preferences. You may configure your browser to block these cookies, but some parts of the site may then not work as intended. These cookies do not store personally identifiable information.

Cookie Name	Purpose	Duration	Type
cookieConsent	Stores your cookie consent preference so the notice is not shown on every visit	12 months	First-party
PHPSESSID	Maintains your session state across page requests (set by the web server)	Session	First-party

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information in an anonymised or aggregated form. We use this data to improve the site experience and refine our programme descriptions. These cookies are only set if you give your consent.

Cookie Name	Purpose	Duration	Type
_ga	Registers a unique identifier used to generate statistical data on how you use the website (Google Analytics)	2 years	Third-party
_ga_*	Used by Google Analytics to persist session state	2 years	Third-party
_gid	Registers a unique identifier that is used to generate statistical data on how you use the website	24 hours	Third-party
_gat	Used to throttle request rate when using Google Tag Manager	1 minute	Third-party

Functional Cookies

Functional cookies allow the website to provide enhanced functionality and personalisation such as remembering your language preference or region. They may be set by us or by third-party providers whose services we have added to our pages. These cookies are only set with your consent.

Cookie Name	Purpose	Duration	Type
lang_pref	Stores your language or locale preference for future visits	12 months	First-party

Marketing Cookies

At present, Dollaroak does not run retargeting or paid advertising campaigns. We do not currently use marketing or advertising cookies. Should this change in future, this policy will be updated accordingly and your consent will be sought before any marketing cookies are placed.

3. Google Maps Embed

Our homepage includes an embedded Google Maps iframe to help visitors find our premises. Google may set cookies or collect data through this embed subject to Google's Privacy Policy. The embed is loaded on the homepage regardless of cookie consent, as it falls within the functional category of helping you reach us. If you wish to prevent Google cookies via this embed, you may disable third-party cookies in your browser settings.

4. Third-Party Services

We use the following third-party services that may set cookies or collect data independently:

• Google Analytics — website traffic analysis. Governed by Google's Privacy Policy. Only active with your consent.
• Google Fonts — fonts loaded from Google's CDN. Google may log the request but does not set persistent cookies for font delivery.
• Font Awesome (Cloudflare CDN) — icon assets. Cloudflare may log IP addresses for security and performance purposes.
• Google Maps — homepage location embed. Subject to Google's Privacy Policy as described above.

We periodically review our third-party service providers and will update this policy if new services are added.

5. Your Consent and Choices

When you first visit our website, a cookie consent notice appears at the bottom of the page. You may:

• Accept — allow all cookie categories described in this policy
• Reject — decline all optional cookies; only essential cookies will be used

Your preference is stored in your browser for 12 months. To change your choice at any time, you may:

• Clear your browser's local storage or cookies to reset the consent prompt
• Adjust your browser settings (see Section 6 below)
• Contact us at [email protected] and we will assist you

Withdrawing consent does not affect the lawfulness of any data processing carried out before you withdrew it.

6. Managing Cookies in Your Browser

Most browsers allow you to control cookies through their settings. You can typically find these options under Settings > Privacy or similar menus. Below are links to guidance for common browsers:

• Google Chrome
• Mozilla Firefox
• Apple Safari
• Microsoft Edge

Please note that blocking essential cookies may affect the functionality of this website. Blocking third-party cookies will prevent analytics and some functional features from operating.

You may also opt out of Google Analytics specifically by installing the Google Analytics Opt-out Browser Add-on.

7. Do Not Track

Some browsers support a "Do Not Track" (DNT) signal. Our website does not currently respond to DNT signals, as there is no commonly accepted standard for how websites should respond to such requests. We rely instead on our cookie consent mechanism described above.

8. Data Collected Through Cookies

Data collected through analytics cookies is processed as described in our Privacy Policy. Analytics data is aggregated and does not directly identify individual visitors. We do not use cookie-derived data for automated profiling or for making decisions that significantly affect individuals.

9. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in the technologies we use or in applicable law. The "Last Updated" date at the top of this page will be revised accordingly. If changes are material, we will display a notice on the website. We encourage you to review this policy periodically.

10. Contact Us

If you have questions about how we use cookies, or if you wish to exercise any rights related to cookie-derived data, please get in touch:

• Email: [email protected]
• Phone: +60 3-2781 5493
• Address: 15 Jalan Stesen Sentral, KL Sentral, 50470 Kuala Lumpur, Malaysia
• Hours: Mon–Fri 9:00 am – 6:00 pm, Sat 10:00 am – 2:00 pm